Shipping & Returns
Orders are processed as quickly as possible after purchase. Delivery times below are estimates and may vary depending on your destination, carrier, local customs processing, and peak holiday seasons.
Shipping Times
| Location | Standard Shipping | Express Shipping |
|---|---|---|
| Australia | 7–10 business days | 2–4 business days |
| USA & Canada | 10–14 business days | 2–5 business days |
| New Zealand | 8–12 business days | 2–5 business days |
| UK & Europe | 6–9 business days | 1–3 business days |
| Rest of the World | 3–20 business days | 1–5 business days |
Shipping Cost
We offer free global shipping on orders of 2 or more items.
For orders with only 1 item, a flat shipping fee of $8 will be charged at checkout.
Express shipping options, if available for your location, will be shown at checkout.
Important Notes
Please make sure your shipping address is correct before placing your order.
If you need to update or change your shipping address, please contact us within 30 minutes of your purchase. Once an order has been processed or shipped, we may not be able to make changes.
Estimated delivery times do not include order processing time, customs delays, or delays caused by local carriers.
We currently cannot ship to military addresses. If a military address is provided at checkout, we will contact you by email to request an alternative shipping address.
Order Help & Returns
If you need help with an order, return, replacement, or shipping issue, please email us at hi_animetat@outlook.com with your order number and a clear description of the issue.
Our support team will review your request and get back to you as soon as possible.